Monday, August 18, 2008

Chaos

It is beginning. As a critical time approaches for our organization, processes and procedures developed months in advance are thrown out the window in favor of chaos. Rather than using established protocols for communication and work prioritization, those who can call most often to management get serviced immediately, even after it is established that it was their own fault (for breaking protocol) that caused their inconvenience in the first place.

As an analytical person, it does bring a sense of sadness and unnecessary stress to life. To know that efficiency has been traded away to satisfy a "squeeky wheel", both in the knowledge that current and future work processes will be slowed down, stopped, or cancelled to satisfy the request, and knowing that the work that went into planning for that eventuality was ultimately ignored leaves me with nothing to say except express a sign of disbelief as I'm asked to work 10, 12, 16 hour days or possibly more to meet deadlines that should have been easily met.

0 comments: